picture of the practice

About Swanswell Medical Centre

Swanswell Medical Centre was established in 1994 and is situated on the geographic boundary of Birmingham and Solihull. The practice premises are modern and purpose built.

We are a training practice and offer a full range of NHS services. Dr Steele has an interest in musculoskeletal medicine, minor surgery, non-scalpel vasectomy, occupational medicine, sexual health and contraception; Dr James has an interest in diabetes, sports medicine, and substance misuse; and Dr Mangat has an interest in musculoskeletal medicine, minor surgery, and palliative care.

Our doctors, nurses, reception team and all our other staff are dedicated to offering a professional service.

As well as a source of information about our practice, the staff and the services we provide, we hope you will use this website as a useful resource for other health-related information. Please have a look around and do send us some feedback if you like. We can use your ideas to improve our online services and further develop the content of this site.

Meet our team

Dr S Steele

MBBS (1998) DFFP MRCGP DOccMed Registered Trinidad

Professional interests include musculoskeletal medicine, contraception, sexual health and occupational health

Dr Spencer James

MBBS(2009) MRCGP REGISTERED LONDON

Professional interests include diabetes, sports medicine, anticoagulation and substance misuse

Dr Navjeet Mangat

MBBS (2009) MRCGP REGISTERED LONDON

Professional interests include Long Covid, Musculoskeletal Medicine, Palliative Care and Minor Surgery

Nurse Purcelle Davidson

Nurse Practitioners

Purcelle is an Advanced Nurse Practitioner who in addition to nursing skills, is also able to manage a range of medical conditions in association with the doctors

Nurse Claire Morton

Nurse

Claire has in addition to general nursing skills, a special interest in Diabetes and Anticoagulation

Nurse Greta O'Neill

Nurse

Greta has an interest in respiratory illnesses, in addition to general nursing skills

Mrs Ranjit Dhillon

HEALTHCARE ASSISTANT

Ranjit has a broad range of skills that include performing general health-checks, adult immunisation, wound management, performing ECGs and phlebotomy

Administration

We have two Practice Administrators, Lynn Gardner and Sajda Chohan. Their duties include typing correspondence and other documents for the doctors, administering requests for third party reports eg. for insurance companies, and requests for medical requests from solicitors. They also monitor patients’ health records and call them in for blood tests and vaccinations, code medical events and conditions onto patients’ medical records, manage the call and recall system for cervical smears and for long term conditions such as asthma and diabetes, and ensure test results are correctly processed and patients informed. The Practice has signed up to the Government’s ‘Choose and Book’ initiative and your doctor may offer you a choice of hospitals when referring you. Patients are asked to telephone and arrange their first out patient appointment to suit their own needs. Appointments can be made by the secretary should patients request this. If you want more information regarding your referral, please telephone the secretary.

The Administration team is led by Marie Quinn (Practice Manager) and Tracey Altimas (Reception Manager). The Administration Team is also responsible for setting up the computerised appointment system and for ensuring that we have adequate nursing and doctor cover at all times. This involves the management of leave requests and the booking of GP locums.

The Prescribing Team: There are eight members of staff who work to Practice guidelines to ensure that requests for repeat prescriptions are processed accurately and quickly to minimise delays for patients.

Reception

The reception office is the centre point of the Practice, and all incoming calls are received there. In addition to making appointments and dealing with enquiries at the reception desk, our Receptionists have a wide range of other duties including: – New registrations – Changes of addresses/names – Booking and cancelling appointments – Taking requests for home visits – Ensuring emergencies are dealt with appropriately – Handling requests for the results of tests and investigations – Handing out prescriptions – Dealing with all enquiries that come into the Practice – Carrying out requests from the doctors – Assisting visitors – Stock ordering – Management of patient information literature and posters.

Community nurses

The District Nursing Team provide all aspects of nursing care at home when you are unable to get to the surgery. District Nurses have training and experience in wound care, chronic disease management, continence promotion and palliative care.

Health visitors

The District Nursing Team provide all aspects of nursing care at home when you are unable to get to the surgery. District Nurses have training and experience in wound care, chronic disease management, continence promotion and palliative care.

Community Midwives

The practice has a Community Midwife attached to the surgery – Zoe Meadows. She holds clinics at the surgery on Thursday afternoons.