Clinics and Services
Book an appointment with our HCA for:
Wound care, such as dressings and removal of sutures or clips
Long-term condition management initial review ( Diabetes, Coronary Heart Disease, High Blood Pressure)
NHS Health Checks (if eligible)
Lifestyle risk factor advice, including weight management
Blood tests (HCA)
Book an appointment with a nurse for:
Long-term condition management (Asthma, COPD, Diabetes, Coronary Heart Disease, High Blood Pressure)
Leg ulcer treatment
Child and adult immunisations
Pill checks & contraceptive injections
Injected medicines e.g. Zoladex or Prostap
Ideally, you should start folic acid (available from pharmacies) and ensure that you are up-to-date with your Rubella vaccination prior to becoming pregnant. If you have diabetes, good blood glucose control for 3 months before trying to conceive improves the chances of conception and reduces the risk of miscarriage. When pregnancy is discovered, please call the practice at the earliest opportunity. The receptionist will provide you with the telephone number to contact the midwife directly. The antenatal clinic is held every Tuesday morning and alternate Wednesday mornings. Free vitamin supplements are available from pharmacies for all pregnant women.
The practice operates an appointment call and recall system for many LTCs. Care is provided by the practice nurse team in association with the doctors. The aim is to optimise your ability to self-care and to provide the best treatment individualised to your needs.
All forms of contraception are available, except caps and diaphragms. Emergency contraception should be requested as soon as possible after the risk of pregnancy has been identified, but may be effective up to 5 days after risk-taking behaviour has occurred. As there is a small risk of pregnancy even when oral emergency contraception has been appropriately taken, it is important not to rely on this method and take repeated risks. Whenever consulting for contraception, it is an opportunity to review your sexual health and to consider requesting a screen for sexually transmitted infection (that can be done using self-taken swabs or by providing a urine sample). Most people infected with HIV are heterosexual and the frequency of infection in Birmingham is now above 1 in 2000, which not only requires NHS services to offer HIV tests to anyone who has an ‘indicator condition’, such as community acquired pneumonia, but also to offer universal screening of adults. Please do not be offended if the doctor or nurse offers you an HIV test – it is simply good practice. Nationally, it is recognised that a significant proportion of people with HIV are undiagnosed and that their prognosis is much improved by early diagnosis. Anyone who is concerned can, in complete confidence, request an HIV test.
Fees (current rates available from reception) are payable for the following services:
- Private sick notes
- Medical Insurance claim forms
- Driving licence applications
- BHSF forms
- HGV & PSV medicals
- Letters concerning non-NHS matters (excluding private referrals).
It is Practice policy not to sign Passport Forms and Gun Licence applications.
Please note that the Practice does not provide letters to patients in support of housing requests; the housing authority must request these directly from the GP. If your council asks you to provide a letter from your doctor in support of an application, please show them this letter:
Our reception staff are trained to operate as Care Navigators. When they ask you the reason for your appointment, it is to ensure that they direct you to the person or service that is the most appropriate for you.
Our reception staff may ask you additional questions based on your symptoms – these are questions that have been specified by a GP in order that we may treat your symptoms in an effective and efficient manner.
Our GPs have prepared a list of conditions that do not usually require a GP appointment, and as such may be dealt with by our reception staff.
We also operate a daily Triage clinic. If you are placed on the Triage clinic, then a clinician will look at your symptoms and determine the appropriate manner in which to deal with them. You may receive a telephone call if the clinician decides he needs more information from you; you may receive a telephone call from our reception staff to relay advice from the GP or to book you an appointment at the surgery; or you may receive a text message from your GP with further advice.
Your co-operation ensures that GP appointments are available to those who need them.
The Health Visitors provide child development checks, as well as advice on diet and feeding, sleep problems, behaviour problems, play & early learning, safety in the home, toilet training, bed-wetting and child protection. See also www.kidsbehaviour.co.uk.
If you have any concerns regarding a child under school age, you may contact the Health Visitors on 0121 465 1863.
The health visitor is also able to provide advice on improving diet, feeding difficulties, infantile colic, sleep problems, behaviour problems (see also www.kidsbehaviour.co.uk play & early learning, safety in the home, toilet training, bed-wetting and child protection.
Enquiries & Reception telephone No. 0121 465 1850
If you require access to any part of your medical record, please download and complete the below form. Please note that if you require someone else to collect your records on your behalf, your signature on the form will have to be witnessed by a member of staff at the surgery.
Please note that it may take up to one calendar month to provide the information requested, and that repeated requests for the same information may attract a fee.