Prescriptions

Methods of ordering your Repeat Prescriptions

If you regularly take prescribed medication, you may be on a Repeat Dispensing prescription.

Electronic repeat dispensing (eRD) is a process that enables your doctor to authorise and issue a batch of repeat prescriptions for up to 12 months with just one digital signature. 

Prescriptions are stored securely on the NHS Spine and are automatically downloaded to your nominated community pharmacy at intervals set by the doctor.  This reduces the need for calls and visits to the surgery. Please check with your nominated pharmacy before ordering your medication from the surgery, ensuring that you allow them enough time to prepare your prescription in lines with their policy.  If your nominated pharmacy advises that they do not have any prescriptions to issue to you, then please send us your request using one of the methods listed below:

  • Via the NHS App – Owned and run by the NHS, the NHS App is the most simple and secure way to access a range of NHS services on your smartphone or tablet. The NHS App is available now on iOS and Android.
  • NHS Online Login – You can view your current repeat medication and order the items you require. This is for patients who have a NHS login.
  • Send an online request – Click here to use our online system
  • By repeat slip or on paper – You can put your request in on paper by dropping it through the letterbox.

NHS Login

Continue to NHS login

Telephone requests:
We only accept telephone requests for repeat prescriptions from patients who are housebound.

Non-urgent advice: Patient Notice


Please remember to put your requests in early as we require 2 working days for prescriptions to be processed, excluding weekends and Bank Holidays.


If you experience any problems, please telephone the surgery.

HRT Pre-Payment Certificate

From the 1 April, the Government is launching the HRT Pre-Payment Certificate (PPC) to reduce prescription costs for women receiving Hormone Replacement Therapy (HRT).

The HRT PPC will be available to buy in one single payment online at www.nhsbsa.nhs.uk/hrt-ppc, or in-person at some pharmacies. You can call 0300 330 2089 for help and support.

Before buying an HRT PPC, you should check if:

Medication Review

About Pharmacists

Pharmacists can provide health advice at any time.  They can offer help on everyday illnesses such as coughs and colds and they are able to answer any questions you may have about prescribed medication or medication you buy over the counter.  A pharmacist can also give advice on a range of health topics such as asthma, healthy eating or giving up smoking.

Some pharmacists do have private areas where you can talk in confidence.   You can watch this video to find out more about what a pharmacist can offer.

If you are prescribed a medicine to treat a long-term condition for the first time, you may be able to get extra help and advice about your medicine from your local pharmacist through a new free scheme called the New Medicine Service (NMS).  You can click here  to watch a video about this service.

Prescription charges

These charges apply in England only.   In Northern Ireland, Scotland and Wales prescriptions are free of charge.

  • Prescription (per item): £9.65
  • 3-month PPC: £31.25
  • 12-month prepayment certificate (PPC): £111.60

If you will have to pay for four or more prescription items in three months, or more than 15 items in 12 months, you may find it cheaper to buy a PPC.

What to do with old medicines

Take it to the pharmacy you got it from. Do not put it in your household bin or flush it down the toilet. We do accept used/full sharps bins from patients with a Solihull post code (B90 and B91) only.  We do not accept used/full sharps bins from patients with a Birmingham post code – these are collected as part of your household waste collection service.