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pad_and_penSuggestions & Complaints

The doctors and staff make every attempt to provide a high quality service for our patients at all times. 

If you feel dissatisfied with the service that you or a member of your family has received from any of us, please contact the Practice Manager and your complaint will receive a full and sympathetic hearing.

An explanation, and if appropriate an apology, will be given and every measure will be taken to ensure that a similar situation does not occur again.

The practice operates an official complaints procedure.  

The practice does not discriminate on race, gender, social class, age, religion, sexual orientation or appearance, disability or medical condition.

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